FAQ
The minimum wholesale order is $300.00 per store visit.
Please allow 3-5 business days for order processing plus shipping time. All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays.
We ship worldwide. Please get in touch with us for a quote for shipments outside (not available online) Canada.
Yes, our ecommerce store has SSL encryption and is certified Level 1 PCI DSS compliant.
We accept all major credit cards and PayPal, Apple Pay, Google Pay and Shop Pay.
Please enter the coupon code before clicking the checkout button in the My cart.
See Screenshot:
Screenshot
The coupon code might have expired, be one-time use, and only works for regular priced items.
Please download Credit Application (PDF) and complete this form with all the required information and email to accounting@relaxus.com or fax 604-879-0889.
No, selling Amazon and eBay is not allowed without prior approval and written agreement.
Please (Click Here) to read our shipping & delivery terms.
Please download Damage & Returns Report (Download PDF) and complete the form to notify Relaxus Products Ltd. of any damages, shortages, or incorrect items you have received. You have ten days from the date you receive your goods to make a claim. Requests after such time may not be honoured.
Do you need more help?
Contact Support